Curious as to the thoughts of the law school community on the Google Buzz release this week. There is some significant chatter as to the privacy implications and how Google rolled out the service that are legitimate. This story for one (strong language warning). Here is another strong perspective.
Will there be any legal backlash against Google for exposing information that was not intended to be shared? There are situations that there might be cognizable claims – see the first link above, essentially a lot of supposedly private information was exposed to a woman’s abusive ex-husband without any warning or clear way to turn it off. Imagine the information exposed was something the ex-husband didn’t know that set him off. Could Google be liable if he attacked or killed her? Google would probably claim that there should have been no expectation of privacy, but users have such an expectation whether it is well-founded or not.
The problem with the Google Buzz rollout is the combination of 1) no notice of what exactly it was and what information it would share with whom, 2) sharing everything with everyone by default rather than a more limited opt-in approach, and 3) difficult and intricate process for opting out/turning it off.
It seems that every few months someone (Facebook more often than not) makes some change that has widespread privacy implications for users of a major social networking or communications service. Despite warnings from journalists, career counselors, lawyers, and about anyone else who has said something on the matter, users don’t seem to get that anything and everything they say will be recorded, stored, and sold.
Thoughts? My prediction is that there will be at least one class-action attempt from the Google Buzz release. Never underestimate pissed-off users + greedy lawyers.
Update: Didn’t take long to make changes. The big disconnect seems to be for people that already had Google profiles when they turned on Buzz – there was never any checkbox for those people (like me) telling them that the follower lists would be public.
Update2: Right on time. Class-action suit v. Google because of Buzz.